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COPY AND PASTE: Instagram Stories (Jade)

COPY AND PASTE: Instagram Stories (Jade)

Here it is! Copy-and-pasteable content for your Instagram Stories to educate your staff and customers on jade and increase engagement on your social media platforms.

A few tips before we get started:

  • Instagram likes when your followers interract with you, so ‘stories’ with polls, quizzes, and questions are a must.
  • It’s often recommended to post 1-10 stories per day, so don’t be afraid to “drag out” the content into multiple stories. For instance, you could start with a “Who wants to learn about jade” poll, then a quiz about a particular fact, and then follow up with 1 – 3 stories of photos or explanations.
  • Pick a certain day of the week to post about jade and drag the facts out over the course of weeks/months. Ideas for days on which to highlight jade: Minerology Monday, Translucent Tuesday, Whiskey Jade Wednesday (lol this really only works if you’re focusing on red jade…but the word “whiskey” definitely gets peoples attention!), Fei Cui Friday (pronounce fay choi), Jade Saturday. You get the gist!
  • Not included in this article: You can reach out to Jewels of the Trade for jade photos to share for “This or That” stories, the moveable rating bar, etc. (DM me on IG and I’ll hook you up with the link.

This is the list of Jade Facts I personally use for my own Instagram, @jewels_of_the_trade. You can copy and paste onto a Story or use the information for interactive content (recommended!)

  1. “Jade” is a term that refers to two different gemstones: Nephrite and Jadeite. Nephrite is the jade of Ancient China, and Jadeite hit the Chinese market in the 1700s and is considered the most valuable of the two (in jewelry) today.
  2. Almost all jadeite on the market comes from Burma. It has been found in other countries such as Japan, Russia, Guatemala, and the US, but not of significant quality or in notable quantity. This makes it very rare.
  3. Jadeite Jade actually comes in many colors! Green, red, yellow, lavender, white, black, and a colorless translucent variety called “Ice Jade.”
  4. Jadeite Jade is the 3rd toughest gemstone on the planet, behind Hematite and Nephrite Jade. Jadeite can be up to 24x tougher (harder to break) than diamond!
  5. Jadeite Jade can be treated with dye or polymer impregnation, which should ALWAYS be disclosed as it significantly compromises the durability/stability and value of the stone. Make sure that you buy natural, untreated jade or ‘A Jade.’
  6. Qing emperor, Qianlong, marched 100,000 soldiers on a campaign to find jadeite jade, or kingfisher jade (fei-ts’ui), in Burma in the 1700s because of it’s exceptional green hue and allure.
  7. Jade has had historical, religious, industrial, and economic significance to many cultures all over the world including the Mayan, New Zealand Maori, Swiss Lake Dwellers, Chinese, and more.
  8. Jade is not actually mined in China. As far as archaeologists can tell, it has always been imported. Jade is, however, cut in China as the cutters have learned how from their predecessors knowledge from thousands of years of cutting experience.
  9. While green is overall the most valuable color of all the jadeite jade colors, the value of jade is strongly determined by it’s translucence. So some ice jade pieces can be more valuable than some green jade pieces, depending on their translucence. 
  10. For some gemstones, treatment can improve the durability and stability of the stone. This is the opposite in the case of jade. Treated jade, when acid-bleached and then impregnated with polymer/resin, is much weaker than natural jade. So instead of having exceptional toughness, treated jade is brittle. If the jade has been dyed, it is less stable as the dye will fade.
  11. The only way to detect polymer/resin impregnation in jadeite is with a spectrometer, which most jewelry stores and appraisers do not have. To determine whether or not your jade has this treatment, it will have to be evaluated by a grading lab (for instance, GIA) or someone like Mason-Kay, a jade wholesaler who offers lab testing services. Your stone can (usually) remain mounted, and this is typically not expensive and doesn’t take very long.
  12. Because jade cabochons are often set with the aid of jewelers epoxy, extensive exposure to water is not recommended for jade jewelry. Therefore, it’s not advised to put jade in the ultrasonic or under the steamer, and it’s not recommended to wear in the shower or — as with all jewelry — in the pool or hot tub.
  13. The Chinese prized jade over all precious metals and would even award top medals in jade instead of gold. To pay homage to this, during the 2008 Beijing Olympics, jade was incorporated into the winning medals.
  14. Jade (especially in finer qualities) is not usually calibrated. In fact, it’s not unusual for it to be irregularly shaped to make the best use of the rough
  15. Jade is not priced per carat.
  16. Jade is the state gemstone of Alaska.

For more content to help your store promote jade in-store, on your website and social media, check out these links:

How to Use the Mason-Kay Showroom

How to Host a Successful Trunk Show

3 Tips for Selling Jade

Natural Vs. Treated Jade

How to Use the Mason-Kay Showroom

How to Use the Mason-Kay Showroom

Hello, jewelry store friends!

The Mason-Kay Showroom is Mason-Kay Jade’s online portal for retailers to use in-store to find inventory and pricing on natural jade jewelry. Here is my advice on how to register, set up your account for customers to view, and use it for memos/orders.

If you already have a login, you can still use the same username and password that you had before. If you’re not sure what your store’s login credentials are, just email kris@masonkay.com.

How to Register

Go to masonkayshowroom.com and click “Not Registered”

Once approved, you’ll receive an email that says you’re good to go and can immediately start viewing the product.

The Showroom is pretty self-explanatory, with a search box for keywords like “estate,” categories, and filtering by price, color, et cetera.

Once you have a login, you can access your store account where the default markup is keystone. This can not be changed, so if you want to feature the Showroom with a different retail markup, you’ll want to add a “Customer,” which you can also designate for your store’s sales floor.

Setting up “customer” accounts for customer / sales floor viewing

Go to Manage Customers and click New Customer to create an account. This is still tethered to your Main Account, but this “Sales Floor” Customer won’t be able to control markup. 

Doing this means you will have more than one login. One for keystone, and the additional logins with your chosen markups.

You can tell which account you’re in by the “Welcome” in the top left-hand corner.

To test it, you can log out and re-login as your Sales Floor Customer Account.

Your Sales Floor Customer Account can view inventory, pricing with your designated markup, and they can build a “Request List” that gets emailed straight to your inbox. 

Managing Your Account and Setting Markup

If you’re logged into your Main Account, you can manage multiple customer accounts and control their markups individually. You can create a number of logins for your individual staff members and individual customers, and even view their request lists within your Showroom.

If you go to Account Info and select  Manage Retail Markup, this is for store owners to set a default markup so that their employees can establish Customer Accounts more easily.

Choosing Product to Memo / Order

In the Main Account of your Showroom, the “Request List” feature is called “Add to Tray.”
When you Add items to your Tray, you’ll have the option to send this list straight to Mason-Kay. This is a handy option when choosing items for an order, a memo, or for your upcoming trunk show. We recommend saving this list for yourself by clicking “Printer Friendly PDF” in the top left corner of your tray.

Once you’ve filled your tray and are ready to place an order, click “Email Tray to Mason-Kay” with your message. You will not receive an order confirmation until after you’ve spoken with a Mason-Kay Staff-member who will follow up to confirm your order. This is mainly because we update the Showroom once a week and therefore can’t guarantee that every single item is available at the time you’re viewing. During our follow-up conversation regarding your Tray, we’ll be able to tell you exactly what is available and discuss shipping, terms, et cetera. 


So there you have it! Mason-Kay Jade is the leading supplier in the US for natural, untreated jadeite jade.Our renowned brand is an asset to the industry and YOUR customers as each piece has been tested and guaranteed natural ‘A Jade.’ We also offer testing and valuation services as well as jadeite jade valuing for appraisers.

Upon registration for your Showroom login, you’ll receive an email with information on how to use the Showroom and of course you can always call the office if you have any questions.

We look forward to doing business with you! Visit masonkayshowroom.com to get started!

How to Host a Successful Trunk Show

How to Host a Successful Trunk Show

Hello, jewelry store friends!

My husband Hun’r and I, the Jewels of the Trade sales team, offer vendor trunk shows as a service to our retail partners. This means that between our trunk show season and our years of retail experience, we frequently get to observe firsthand the “do’s and don’ts” of trunk shows.

Retailers invite us to host Mason-Kay Jade trunk shows as a way to train staff, introduce jade to their customers, and help sell through in-store interactions as well as online via Facebook Live, Instagram, etc.

Over the course of experiencing many trunk shows, we’ve found a few key things that seem to really drive sales and we want to share those suggestions with you. Try these out and let me know if they help you when hosting your next trunk show!

#1. Social Media. Social Media. Social Media.

You know how important social media is. Start posting about your event at least two weeks before, and don’t be afraid of “overposting” about the event; the key is to diversify your posts as not to “spam” the platform.

Just to simplify, I’ve made a checklist for you to start approx. 2 weeks before your event:

☐ 3 Engaging Instagram Stories per week. “Engaging” meaning “interactive.”


Start with a story that depicts the product you’ll be featuring in your trunk show. Add the sliding bar and ask followers “Do you want to see this/these piece(s) in our store?” On the next story, announce that they can see these pieces on the date of your event!

A couple days later, use multiple product photos from the jewelry line in a game of “This or That” (using the poll feature) and repeatedly remind people that they can view these pieces in-store on the date of your event.

Share stories throughout your advertising stage of employees/the owner talking about the event to the camera with captions.

☐ Create a Facebook Event and invite everyone. I mean everyone!

☐ Make at least 1 well-designed feed post per week on Facebook and Instagram about the event.

☐ Make at least 1 Reel promoting the event.
(If you book a Mason-Kay Jade Trunk Show with JOTT, we’ll send you video for Reel material. Just saying!)

☐ Create a blog post about the event for SEO and share it on all of your social media platforms, including Pinterest! This will help with search engines down the road so that customers looking for the will find your website.

☐ Send out the announcement in your email newsletter one week before and one day before.

☐ Host a Live on both Instagram and Facebook 1-2 days before, once you have your product in hand.

and this is the most important one….

☐ Schedule a Live (on both FB and IG) for the day of the event.
Set a time and advertise the heck out of that Live video 1-2 days before. Set a Story Countdown, mention it in your other Live, and tell everyone to tune in so that they can buy pieces straight off of Facebook and Instagram Live. We have seen tremendous success when retailers utilize Live Sales. The trick to it is scheduling the Live and telling everyone when it’s going to be and how they can buy. (i.e. do you want them to claim it in the comments, message you directly? Be very, very clear that they can buy and what the rules are.)

Most of our trunk shows result in sales after the event because of social media advertising.
Sometimes the store even sells more the day after than the day of because of customers coming in already knowing which piece they want!

#2. Host an evening event the night before the trunk show.

Almost every single one of these we have done was on a Friday night, with the show taking place all day Saturday. And it works! Schedule your kick-off event after your store closes and allow for about 3-4 hours of selling. Offer drinks, food, drinks, maybe some giveaways, and drinks. …Did I mention drinks?

Facebook and Instagram Live the heck out of it to get everyone excited for the main event the next day.

Invite all of your friends who work in influencing/blogging, marketing, and press.

Encourage all of your staff to come and socialize with customers.

Pro Tip: We recently worked a trunk show where the kickoff event was held at a location outside the jewelry store and the customers absolutely loved it. Get creative! A winery, a restaurant, a classy bar, somewhere that people want to go to drink. Did I mention you should offer them drinks?

#3. Contact your VIP customers.

You know who your top 20 customers are, but you want to get to know their friends too. So you need to pull out all the stocks to make sure they not only come, but that they are excited enough about the event to bring an entourage. Here’s what we’ve seen work:

Hand-written letters. Because your VIP customers really are that important to you and this is a great way to show it.

Personal phone calls to everyone on your Top 20 (at least) list. Once two weeks before, and once the day before.

If your sales staff has their own “store Instagram,” (which I highly recommend) ask them to add your VIP customers on IG and promote the event in their stories.

What do your VIP customers do for a living? What business do they own or work for? Maybe consider hiring their staff for the event. Use a customer’s restaurant or catering company, advertise with their influencer brand, or buy their product to offer as giveaways. Trunk shows are a great opportunity to support other local businesses and the people behind them.


So there you have it! Trunk shows are a very fun and lucrative form of marketing. Booking a Mason-Kay Jade trunk show with Jewels of the Trade means free labor, a lot of fun (you might not know this but we’re hilarious,) and will inspire confidence in your salespeople to sell the product at hand.

If you are interested in hosting a Mason-Kay Jade trunk show with Jewels of the Trade, don’t hesitate to reach out!

3 Reasons Every Jewelry Store Needs a Blog

3 Reasons Every Jewelry Store Needs a Blog

If you sell jewelry to the public, you should have a blog.

I’ll skip past the “why you need a website” and “why you should be on social media” speech because it’s 2021 and if you haven’t hopped on that train, it’s either not right for your highly exclusive business model or it’s simply too late for you. If you have social media, you need a website. And if you have a website, you need a blog.

#1. SEO (Search Engine Optimization)

When a customer in your area is shopping for a particular type of jewelry, they’ll likely Google it first. For instance, if they are looking for spinel in Denver, they’ll google “spinel jewelry denver co.”

If you have (or can get) spinel jewelry, you must hope that you’ll appear in that Google search and welcome this customer into your store with open arms. But if your website doesn’t say “spinel,” “spinel jewelry,” or “spinel jewelry denver,” there’s a chance you won’t come up in the search. You might come up in the search, but not as high as your competitor who mentioned spinel jewelry on their website. Coming in 4th place on Google doesn’t bode well for businesses, so exhaust every free resource you can to try to rank at the top of as many searches as possible.

Posting to a blog gives Google a variety of gemstones and jewelry lines to be associated with your store and your area and helps you rank higher in specific searches for jewelry. Additionally, updating your website frequently with blog posts shows Google that you are committed to this newfangled interweb thing that the kids are doing these days, and you’ll perform better in searches because of your frequent activity.

I actually can’t stress the importance of SEO enough, which is why I created Pre-Written Blog Text Content for your jewelry store’s blog to help drive jade customers to your website and ultimately into your store.

#2. Content for Pinterest

If your store website has e-commerce and you’re not utilizing Pinterest, you are absolutely 100% guaranteed to be losing sales. But here’s the thing, it helps you to post more than just product listings to Pinterest.

Pinterest users search on Pinterest for information/education, inspiration/ideas, products to buy, and brands to buy from. You’re competing with every other jewelry store that has Pinterest, so offer something no one else is. Every single blog post you share with reliable, accurate advice on jewelry can be used to bring Pinterest users to your website. Informational blog posts will get repinned more than product pins because it’s useful to more people than just your immediate target market. I have thousands of pins on Pinterest, and my highest repinned content is educational, i.e. “Does Jade Change Color?,” etc.

Want to reach customers who are discerning enough to seek out independent jewelry stores? After you post your blog article to your website, pin a 1000 x 1500px graphic to my Support Your Local Jeweler board (in addition to your other boards of course.) Not only will this reach your target market, but I’ll personally see it and repin it to group boards with hundreds of thousands of followers to help increase traffic to your account and ultimately website.

Check out my article How to Use Pinterest for Your Jewelry Store and get to pinning all of your blog posts!

#3. Credibility for Your Store

Your first contact with many customers may be on your website, so show them why they should trust YOU.

Use your blog to explain your credentials, knowledge, experience, and trustworthiness. You want people to shop with you because you’re the best, so prove it. Use your blog (and social media of course) to tell your customers what sets you apart before they even walk into the store. Answer questions they may have in the pre-shopping “research” phase so that they’ll confidently enter your store as an educated customer with an established trust in your staff.

Here are some subjects you can write about to help your customers in the research phase and show them how much you know about jewelry:

Natural Vs. Lab-Created Diamonds

Should I Buy a Moissanite Engagement Ring?

Does Jade Change Color?

How Do I Know if My Pearls are Real?

The Best Diamond-Alternatives for Engagement Rings

Do I Need An Appraisal?

My Diamond Has A “Birthmark.” What Does That Mean?

How Do I Remove a Tight Ring?

And if you need any help with writing, take advantage of resources like Jewels of the Trade to help you!

Here is our FREE Pre-Written Blog Text Content for you to download, customize (instruction included in the PDF), and share to your store’s website. Additional ghostwriting services are available upon request.

Happy Blogging! DM me on Instagram if you have any questions.

How to Use Pinterest for Your Jewelry Store

How to Use Pinterest for Your Jewelry Store

Does your jewelry store’s website feature e-commerce, allowing you to sell your product to customers far and wide?

If your jewelry store sells online, you should take advantage of Pinterest marketing to help sell your jewelry.

Why Pinterest?

When a couple first starts looking for an engagement ring, do they Google “Engagement Rings” or do they search for them on Pinterest?

Are they cutting photos of rings out of magazines or are they pinning them to a Pinterest board?

Where do your 25-35-year-old female employees, friends, or family members go when looking for trends, ideas, and products to buy?

Did you know that …

Pinterest users are shoppers.
They use the app because they specifically intend to buy.

Pinterest users are discerning.
They use the app to compare items, prices, and research products.

The self-shopping female is a Pinterest user.
Pinterest has over 478 million monthly active users with over 70% of those users being female.

And now is the time!
Pinterest conversions grew by 300% during 2020. As the social media platform with the highest number of in-app purchases in the US, Pinterest is as important for e-commerce sales as Facebook and Instagram. Maybe even more!

Think of Pinterest as a search engine.

When customers want to search “diamonds,” “sapphire engagement rings,” and “alternative bridal” on the Internet, they’re searching on Pinterest.

If you have an e-commerce website for your store, then your product is already available to be bought. Pinterest is the search engine that will drive traffic to your website, and it’s relatively low maintenance. It just requires volume, consistency, and strategy.

We won’t get into it in this article, but Pinterest even offers in-app product listing and transactions through Buyable Pins (if your Pinterest Business Account is approved for Buyable Pins.)

Thinking of Pinterest as a search engine is an important mindset for utilizing Pinterest analytics to assess keywords, photos, metadata, and more. Pinterest and your website can go hand-in-hand and you can use both to create an amazing e-commerce strategy.

Getting Started

Sign your jewelry store up for Pinterest and make sure that it’s a “Pinterest for Business.” This setting doesn’t cost anything extra, but it is a game-changer for scheduling and analytics.

You can share your product listings to Pinterest as well as blog posts to drive traffic to your site.

The best secret I learned for Pinterest reach was this: Join group boards!
This should be the first thing you do once you have your account all set up and before you post any pins.
Get on Fiverr and hire a freelancer for $5 or $10 to add you to 10 or so high-performing jewelry-themed boards. These boards already have multiple collaborators and thousands or tens of thousands of followers. Posting to these boards means that you can have thousands of impressions on your first day of pinning with 0 followers of your own. This can easily result in someone clicking through to your website and making a purchase. It sounds like a cheat, but it works. As always, use discretion and do your research when choosing a freelancer.

Volume and Consistency

Unfortunately, Pinterest doesn’t help you very much if you half-ass it. Luckily, there are efficient strategies to whole-ass your Pinterest account without having to devote time to it every day.

The best way to sell your product through Pinterest is to pin it on Pinterest.
All of it. Every single product listing.

You want to post every single day, multiple times a day.

Sounds like too much work? Of course! Who has the time?
Enter Tailwind.

Whatever amount you’re spending on Tailwind is worth it, I promise. Whether it’s $10/mo or $30/mo, it’s a small price to pay once the sales start rolling in.

Strategy

Tailwind allows you to create pins, batch them with their appropriate links and metadata, and schedule them out weeks ahead of time. This means you can do 2 months’ worth of Pinterest work in a couple of hours while drinking beer on a Sunday.

Use Tailwind to quickly and easily create thousands of pins that link to every single product listing, describe it with the appropriate keywords, and schedule it so that you have multiple pins posting a day to the group boards you joined.

Once you have your account set up, get added to group boards, and have scheduled a couple hundred pins with Tailwind, then you can start diving into Idea Pins (for engagement), Analytics for tracking Pinterest conversions on your website, and Pinterest Ads if you’re into that sort of thing. Fiverr actually has a lot of Pinterest professionals who can help by sharing pins to huge boards, promoting your Pinterest page, and even managing your Pinterest account for you.

So get to pinning!
…and sell all the things!

Indications of “B Jade”

Indications of “B Jade”

Identifying jade (jadeite or nephrite) is not normally a difficult task for the experienced gemologist. Many jewelers and gemologists, however, are still very intimidated by jade when it comes to valuing it or buying off the street. Why is this?

This is actually a very educated and legitimate concern!

While identifying jadeite is not difficult with the right equipment, distinguishing “B Jade” (polymer/resin impregnated jadeite) from “A Jade” (natural, untreated jadeite) can be impossible without spectroscopy, an advanced form of gemological testing that is uncommon in jewelry stores and independent gem labs due to the expense of the machine.

So what if a customer comes into your store with jadeite, but needs to know if it is “A Jade” or “B Jade?” While it can be sent in to Mason-Kay Jade for proper testing, your customer may want to have an idea as to whether or not it is “real jade” before spending the money to have it tested.

Here are some indications of ‘B Jade’ you can look for in your store to determine if you think the piece should be sent in for advanced gemological testing:

#1. How much did it cost?

Natural jadeite is rare and valuable, so if a customer purchased what appears to be bright apple green / fine jade for a price that seems too good to be true…It probably is. 

But of course, the seller may not have valued it appropriately so the price of the item is obviously not a sure indicator. It can, however, help the customer determine if they think it is worth spending on testing. For instance, a customer may say “I only paid $20 for this piece, so it’s not really worth it to me to spend $100 on testing.”

#2. How is it cut and set?


Natural jade usually (but not always!) does not come in calibrated sizes, as the cutter will typically try to make the best use of the rough. Additionally, jadeite isn’t usually cut as a flat bottom cabochon, but may be rounded and even sometimes uneven on the bottom side. It’s also uncommon for jade to be backed or set in a mounting with metal behind the stone. Most natural jade is set in mountings where you can observe the bottom of the stone and see that it’s real. Don’t make a rash assumption though just because of the cut and setting, as there are exceptions to every rule.

#3. Is it a bangle? Does it “ping?”

Natural, unfractured jade bangles, if dangled from a string and struck with a metal rod, will sing out a beautiful resounding “ping.” “B Jade” sounds clunky and abrupt, having no ping due to the internal fracturing.
This is very telling but not a conclusive test for multiple reasons:

-If it’s a natural jade bangle that is fractured on the inside, it will not ping. However, you will probably be able to see these fractures. Nonetheless, the absence of a “ping” doesn’t always mean it isn’t jade.

-If it’s a dyed green quartz bangle, it will ping and sound very similar to natural jade. Therefore, the “ping” isn’t always an indicator.

The best way to know for sure whether your jade is natural is to send it to a reputable gem lab such as GIA or AGL, or a knowledgeable supplier such as Mason-Kay Jade who offers laboratory testing.

For more information, visit:

https://masonkay.com/jadeite-services-and-fees

https://masonkay.com/storage/app/media/Mason-Kay-Guide-to-Natural-vs-Treated-Jade.pdf

The Importance of Lab-Grown Diamond Education for Retail Professionals

The Importance of Lab-Grown Diamond Education for Retail Professionals

I stand by this statement: Professionals in the jewelry industry need to understand laboratory-grown diamonds.

Whether they sell them or not.

But where is the accurate information? Most online resources are perpetuating the dissemination of misinformation to achieve sales, whether it’s for the benefit of the mined or lab-grown industry.

Jewels of the Trade Podcast Ep. 001 – Lab Grown Diamond Education featuring Julia Griffith of The Gem Academy

A couple of years ago, the FTC made an issue out of lab-grown diamond dealers not being clear in their advertising when calling their product “sustainable” (sometimes omitting the term lab-grown in some of their advertising), which the FTC at the time considered an “unsubstantiated claim.” We’re seeing a discrepancy in information between the two “sides” of mined vs. lab-grown, and most companies can’t answer their customers’ questions without a thick layer of bias.

Many sellers, some even at the retail level, are claiming lab-grown diamonds are “sustainable” among other things without having a clear idea of where lab-grown diamonds even come from. 

Meanwhile, natural diamond sellers are often confronted with half-informed customers while sometimes unequipped with the knowledge to respond in an educated manner. 

So how are lab-grown diamonds really made?

What should they be called? How should they be sold?

And more importantly.

How should they be valued?

And how are they identified?

All of these questions and more are answered in The Gem Academy’s educational courses on Lab-Grown Diamonds including The Ultimate Online Course on Laboratory-grown Diamonds and Retailer’s Guide to Laboratory-grown Diamonds.

Regardless of what sellers, media outlets, and YouTube say…There is a truth when it comes to laboratory-grown diamonds, and it’s not as simple as we’d all like it to be. The best way to refrain from generalizing what is a very broad concept is to be educated well enough to answer specific questions about the subject.

Customers every day are being fed misinformation regarding both natural and laboratory-grown diamonds, and in the case of lab-grown diamonds, this misinformation is seeping into the trade as well. We can’t stop YouTubers and bloggers from perpetuating myths about our industry, but we can better equip industry professionals and especially our employees to educate our customers. 

Lab-grown diamonds are not made in a microwave.

Lab-grown diamonds are not indistinguishable from natural diamonds.

Lab-grown diamonds are not too “new” for the secondhand market…

… This is why if you are in the business of buying diamonds off the street, you must know how to determine if they’re natural or synthetic.

And what about HPHT diamonds that test as synthetic moissanite? 

Yeah, that’s a thing.

Our industry is facing a new landscape of obstacles in diamond buying and selling, client education, and social media, marketing, and branding.

If you own a retail store or a pawn shop, I strongly advise investing in The Gem Academy’s courses for your staff.

For more information, check out our newest podcast interview with Julia Griffith of The Gem Academy about lab-grown diamond misinformation and how to better educate the trade.

And don’t forget to sign up for The Ultimate Online Course on Laboratory-grown Diamonds or Retailer’s Guide to Laboratory-grown Diamonds for retail professionals.

Here are some helpful blog posts written by Julia Griffith of The Gem Academy which you might also enjoy:

HPHT laboratory-grown diamonds that test as “synthetic moissanite”

How much cheaper are laboratory-grown diamonds compared to natural diamonds?

How to tell if a diamond is natural or laboratory-grown (just by looking at it!)

Laboratory-grown diamonds 101: An introductory guide to what, why and “how much?”

3 Tips for Selling Jade

3 Tips for Selling Jade

Why Jade?

Selling jade is selling an experience, an enigma, and a story.

It’s no wonder jade is referred to as “the inscrutable gem.” Anyone who sees it loves it, but not everyone is comfortable selling it. This is understandable, as the culture and history associated with jade is not always known but is nonetheless respected.

Jade has been revered all over the world for thousands of years. It is tough enough that ancient peoples used them as tools, and so alluring that one Chinese emperor marched 100,000 men to find the secret jadeite mines of Burma.

It’s appearance is surreal.

It’s texture is addictive.

And it’s story is more intertwined with history than any other gemstone on the planet.

Seeing it is loving it, but understanding it is something else entirely.

This is the conundrum faced by many American sellers.

We know you want your customers to love jade as much as you do, so how can you explain something so inexplicable?

Here are our 3 Tips for Selling Jade.

#1. The jade customer is discerning, so be prepared to explain your knowledge if warranted as an assurance of your skills as a jade salesperson.

Here are some important things to know about jade.

  • There are two different gemstones called jade: Nephrite and Jadeite.

Nephrite is the jade of ancient China, whereas jadeite captivated Chinese nobility more recently in the 1700s.

  • Both jades are the toughest gemstones on the planet, and both are suitable for everyday wear with jadeite being slightly harder to scratch than nephrite.
  • The only jadeite worth buying (and it certainly is worth buying!) is natural and untreated. Jade is one of the most commonly imitated gems in the world, so proper documentation is absolutely essential when making a jade purchase. Most jade on the market is ‘B Jade,’ which has been acid-bleached and filled with polymer. ‘B Jade’ is not valuable, it is brittle, it’s color is not permanent, and the acid can leak onto the wearer’s skin. Not just buying ‘A Jade,’ but having proof that the stone is natural is of the utmost importance.

#2. Consider the lighting.

Many jade customers have their own penlight or will expect you to have one. Not only is it customary for jade shoppers to shine a line through it, but they will probably want to see it under different lighting conditions including sunlight. Jadeite is translucent, therefore it is highly affected by the type of lighting in its environment. One of the things that is most magical about jade is watching it seemingly change as you walk from room to room.

If your customer asks to shine a UV light through it, know that this is an unreliable method of detecting polymer in jade. Surprisingly, not all polymer (‘B Jade’) will fluoresce, and interestingly enough there have been natural jade specimens with some fluorescence. While this is not a reliable test for authenticity, some customers may still want to do it. Be prepared to show them a gem report if they are concerned about the jade being natural.

#3. Don’t overuse the term “imperial.”

How annoying is it when someone refers to an ‘L’ Color diamond as a “canary?”

Extremely.

Just as uninformed customers (and sometimes professionals!) refer to any yellow diamond as canary, so do people refer to any green jade as “imperial.” Only client education will correct this over time.

Imperial Jade is a term that should be reserved only for the highest quality of green, translucent jadeite. Imperial Jade sells in the tens of thousands to millions, so please don’t take this nomenclature lightly. 

Treat the term “imperial” with the same respect you apply to “canary,” “pigeon blood,” and “padparadscha.”

If your store is interested in selling natural jadeite jade, you can read more at

https://masonkay.com/

And don’t hesitate to reach out if you have any questions!

Testing Your Jade Roller At Home

Testing Your Jade Roller At Home

REAL OR FAKE

Are Jade Rollers made from REAL Jade?!

To anyone who knows how rare and valuable jade can be, it’s probably no surprise that most jade rollers found in stores are actually quartz or some other simulant.

I’ve scoured the internet for information regarding the authenticity of jade rollers and predominantly found erroneous information that seems to imply jade rollers are commonly genuine.

HOME-TESTING MYTHS

Here are some of the common myths regarding jade roller authenticity and the truth behind them.

Myth #1: If you drop a jade roller and it breaks, it is probably real.

Fact: Jade is harder to break than almost all other gemstones.

Jadeite and nephrite are two of the toughest natural minerals on the planet. Can they break? Sure! But if they can, so can their simulants which are irrefutably less tough. 

The most common jade simulant on the market is quartz which can also break if it drops on a hard surface, and is definitively more likely to break than jade.

Please don’t drop your jade roller. Whether or not it breaks is dependent on a variety of factors including height, angle of impact, the surface it lands on and more. Whether your jade roller is real or fake it can break, and truthfully it is less likely to break if it is jade rendering this myth extremely misleading. (Marketing, am I right?)

Myth #2: Color is an indication of authenticity.

Fact: Simulants can be dyed to mimic jade color.

It’s 2021 and there are some damn good fakes on the market — particularly in quartz. Fake jade can be painted, dyed, and made to look quite like jade. Colorless quartz can be dyed any color that jade can be and that’s a fact.

Unless it definitely looks like it’s not jade (for instance, if it is pink or some other non-jade color), color is not a reliable indicator. I strongly suggest taking a look at the Mason-Kay Jade Colors of Jade Chart.

Myth #3. If a jade roller is cool to the touch, it’s genuine.

Fact: Quartz and many other simulants can also be cool to the touch. 

While jade is cool to the touch, it can warm up — particularly from contact with skin. With this being said, jade can be warmed and simulants can be cool. Temperature is not a reliable indicator.

Myth #4. You should look for Jade Rollers that say “natural jade.”

Fact: People lie. A lot.

Plenty of simulants are touted as “natural jade,” “imperial jade,” and even called “jadeite” and nephrite.” As it turns out, people do lie sometimes.

Myth #5. If your facial roller doesn’t scratch with a knife, it’s genuine jade.

Fact: Quartz is as hard to scratch as jade is.

The reason people use a “scratch” test is because steel is typically a 5-ish on the Moh’s Scale of Mineral Hardness. Because nephrite is a 6-7 on the hardness scale and jadeite is a 6.5-7 on the hardness scale, they can both scratch steel but not the inverse. Regardless, the absence of a scratch on your facial roller is not conclusive testing as quartz is actually a 7 on the hardness scale. This means that a stainless steel knife can’t scratch quartz, and therefore can not distinguish jade from quartz.

HOW TO TELL IF YOUR JADE ROLLER IS FAKE

Here are some common indicators that a jade roller is not natural jade:

-Low Price. If it’s $20 or $30, it’s probably not jade. However, with that being said, it might not be jade if it’s $80 either. Simulants are sold at all price points.

-Not a Reputable Seller. If you purchase a jade roller from a jade miner that actually sells jade jewelry, it’s a lot more likely that they’re selling genuine jade than a beauty store or online skincare seller. Naturally, skincare professionals don’t tend to be gemologists. It’s not their fault, that’s just how it is. Many quartz facial roller sellers believe they’re selling jade because they don’t have access to the ability to test it.

-Scratches with a Knife. Be careful with this, just because it isn’t jade doesn’t mean you can’t still use it. If the scratch test reveals it isn’t jade and you damage your facial roller in the process, you may render it unusable.

SIMULANT NOMENCLATURE

Here are some misleading words commonly used for jade simulants in facial rollers:

Dongling Jade, sometimes used for quartz

Aventurine Jade, used for aventurine quartz which is not jade

Chinese Natural Jade, may even come with a “certificate of authenticity” but this is not a quarantee

Xiuyan Jade

And many more!

WHERE TO FIND REAL JADE ROLLERS

The majority of jade rollers on the market simply aren’t natural nephrite or jadeite.

However, this doesn’t mean you can’t get a real one! In fact, Canadian nephrite miner Jade West produces a genuine jade roller which can be purchased at jademine.com 

We have tested and proven that Jade West’s jade roller is in fact natural, genuine nephrite jade. It is also beautiful, well made, and feels incredible on the skin.

Beware of uneducated bloggers and skincare specialists commenting on jade authenticity. Jade is a complicated stone that many people do not understand due to confusing nomenclature and manipulative marketing. If you ever have any questions about jade, please contact a jade specialist such as Mason-Kay Jade (jadeite) or Jade West (nephrite.)

For other trustworthy resources on jade, visit:

https://www.gia.edu/

https://www.gia.edu/gems-gemology

https://masonkay.com/

http://jademine.com/